At JWS, we combine traditional craftsmanship with modern precision to create, restore, and repair fine jewellery and timepieces. From expert jewellery repairs and ring resizing to detailed watch servicing and restoration, every piece is handled with care, skill, and attention to detail.

We work with gold, platinum, diamonds, and luxury watches, ensuring each item is finished to the highest standard—whether it’s a sentimental heirloom or an everyday favourite.

Located in Sydney, we are trusted by clients who value quality workmanship, honest service, and lasting results.

Explore our services or get in touch to see how we can help bring your jewellery and watches back to life.

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FAQ's

What Shipping Methods Are Available?

We offer a range of secure and convenient delivery options to suit your needs.

In-Store Pickup

Customers are welcome to collect their orders directly from our Sydney location once notified that their item is ready.

Hand Delivery

For selected high-value items and local deliveries, hand delivery may be arranged where possible. Please contact us to discuss availability and delivery locations.

FedEx Express Shipping

We offer secure FedEx shipping for domestic and international orders, providing reliable tracking and fast delivery times.

Toll Courier Services

Toll courier delivery is available for selected shipments within Australia, offering secure and dependable transport for jewellery and watches.

All shipments are carefully packaged and handled with the utmost care to ensure your jewellery and timepieces arrive safely. Shipping options and delivery times may vary depending on your location and the value of the item.

What are shipping times and costs?

Complimentary ground shipping within 1 to 7 business days

In-store collection available within 1 to 7 business days

Next-day and Express delivery options also available

Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items

See the delivery FAQs for details on shipping methods, costs and delivery times

What payment methods can I use?

We accept a range of secure payment options for your convenience.

Credit & Debit Cards

We accept Visa, MasterCard, American Express, and other major credit and debit cards. Payments are securely processed, and your card will be charged once your order has been confirmed and processed for shipment.

PayPal

Pay securely online using your PayPal account without entering your card details directly on our website. Your payment will be processed once your order is completed.

For more information or assistance with payment options, please contact our team.

What is your exchanges, returns and refunds policy?

We accept returns within 14 days of the original shipment date, provided items are returned in their original, unworn, and as-new condition.

Approved refunds will be issued to the original payment method used for the purchase. Alternatively, store credit may also be offered where applicable.

Customers are responsible for return shipping costs. Original shipping and handling charges are non-refundable.

Save Up to 10% Use code : JWS08

Save Up to 10% Use code : JWS08

Save Up to 10% Use code : JWS08

Save Up to 10% Use code : JWS08

Bespoke Custom Jewellery Specialist Sydney